Privacy Policy
How we handle information submitted through blackicerentacar.com and related customer communications.
1. Information We Collect
When you use our website or submit an enquiry, we may collect information you provide directly, such as your name, phone number, email address, customer type, rental preferences, selected vehicle, and any message or request you send to us.
2. How We Use Your Information
We may use the information you provide to:
- respond to rental and availability enquiries;
- prepare quotations and discuss booking requirements;
- communicate about vehicles, rental periods, delivery or pickup arrangements;
- provide customer support and business communications;
- protect the website against spam, fraud or misuse; and
- meet record-keeping or legal obligations where applicable.
3. Sharing of Information
We do not sell your personal information. Information may be shared with service providers or professional advisers where reasonably necessary to operate the website, communicate with you, process a rental enquiry, or comply with applicable requirements. Any final rental arrangement may also require information to be handled under the separate rental agreement and applicable procedures.
4. Data Retention
We retain enquiry and communication information only for as long as reasonably necessary for the purpose for which it was collected, for customer service, business records, dispute handling, or applicable legal requirements.
5. Website and Technical Information
Our website may process standard technical information such as browser details, IP address, security logs, cookies or similar technologies where used for website operation, analytics, security or performance.
6. Your Choices
You may contact us to ask about information you have provided, request a correction, or ask us to stop non-essential communications, subject to any information we may need to retain for legitimate business or legal reasons.
7. External Links
Our website may contain links to third-party services such as Google Maps, WhatsApp or social media. Those services operate under their own privacy practices and policies.
8. Contact Us
For privacy-related questions, contact management@blackicerentacar.com. For rental quotations, use quotes@blackicerentacar.com.
9. Updates to This Policy
We may update this Privacy Policy when our website, services or business practices change. The version published on this page is the current website version.